| Coastal Discount Computers Buyers Guide |
| Our Mission: Provide quality products and service to our customers at everyday affordable prices in a friendly atmosphere. |
Our Computer Systems:
Coastal Discount Computers manufactures and services its new computer systems on-site in its Goldsboro Store. Our
systems are built to industry standard with high quality components from leading manufacturers. Coastal Discount
Computers has available for immediate delivery pre-configured systems of the latest design and technology with room
for future expansion and upgrade. Our stock systems may be modified to meet a specific customers' need or we will
custom build systems to customer specification. Coastal Discount Computers keeps abreast of latest trends in Personal
Computers and offers its customers a long list of specialty cases and components from which to design their dream
system.
systems are built to industry standard with high quality components from leading manufacturers. Coastal Discount
Computers has available for immediate delivery pre-configured systems of the latest design and technology with room
for future expansion and upgrade. Our stock systems may be modified to meet a specific customers' need or we will
custom build systems to customer specification. Coastal Discount Computers keeps abreast of latest trends in Personal
Computers and offers its customers a long list of specialty cases and components from which to design their dream
system.
New System Warranty:
Why Buy Coastal?
Coastal Discount Computers warrants its new computer systems for a period of One (1) Year covering both parts and
labor. BUT THAT'S NOT ALL! Coastal Discount Computers stands-by the extended warranties of its various
component manufacturers and includes these with each system sold.The length of component warranties will vary by
manufacturer and is subject to change without notice.
labor. BUT THAT'S NOT ALL! Coastal Discount Computers stands-by the extended warranties of its various
component manufacturers and includes these with each system sold.The length of component warranties will vary by
manufacturer and is subject to change without notice.
The answer to Why Buy Coastal is simple, but very important.
(1) Our quality systems are affordable:
a. We buy aggressively for high quality components at the lowest possible cost.
b. We are local to our customers - no shipping - no long distance travel or phone calls.
c. The standard operating system is the only software loaded on our systems, no unwanted or unusable software
bundles. (The customer may, of their choosing, elect to add selected software applications at additional charge).
d. Our excellent Standard Warranty and extention of Manufacturers component warranties, lower part replacement cost
to the customer.
e. Our buying practice used for system building components applies to items purchased for out of warranty upgrades,
capability expansion and repair replacements.
f. Out of warrany repair labor fees are reasonable.
(2) Customer Support:
a. Free limited telephone support is available during normal business hours to aid our ustomer with questions regarding
set-up and operation of their new Coastal Discount Computers PC.
b. Local in-store repair for systems which require more than telephone support to correct operational problems.
(In-home repair is available at additional charge).
c. Free Failed component replacement during the first 12 months. (Extended component manufacturers' replacements
are handled by Coastal Discount Computers for your convenience. The length of Manufacturers warranty period
and time needed to receive the replacement is variable and subject to availability).
d. After warranty support (for upgrade and expansion) is always available.
(3) Value:
a. New Coastal Discount Computers PC's are designed with expansion and upgrade in mind. (Limited to industry
changes in computer techology and available components)
b. The average usable life of a Coastal Discount Computers PC exceeds that of systems built by Large Corporate
Builders.
c. In-home delivery and set-up is available at time of purchase.
d. Trade-in Value: You may trade-in your older Coastal Discount Computers PC on a new one in our store. (Value will
depend on system age, completeness, current resale value and need at the time of trade).
(1) Our quality systems are affordable:
a. We buy aggressively for high quality components at the lowest possible cost.
b. We are local to our customers - no shipping - no long distance travel or phone calls.
c. The standard operating system is the only software loaded on our systems, no unwanted or unusable software
bundles. (The customer may, of their choosing, elect to add selected software applications at additional charge).
d. Our excellent Standard Warranty and extention of Manufacturers component warranties, lower part replacement cost
to the customer.
e. Our buying practice used for system building components applies to items purchased for out of warranty upgrades,
capability expansion and repair replacements.
f. Out of warrany repair labor fees are reasonable.
(2) Customer Support:
a. Free limited telephone support is available during normal business hours to aid our ustomer with questions regarding
set-up and operation of their new Coastal Discount Computers PC.
b. Local in-store repair for systems which require more than telephone support to correct operational problems.
(In-home repair is available at additional charge).
c. Free Failed component replacement during the first 12 months. (Extended component manufacturers' replacements
are handled by Coastal Discount Computers for your convenience. The length of Manufacturers warranty period
and time needed to receive the replacement is variable and subject to availability).
d. After warranty support (for upgrade and expansion) is always available.
(3) Value:
a. New Coastal Discount Computers PC's are designed with expansion and upgrade in mind. (Limited to industry
changes in computer techology and available components)
b. The average usable life of a Coastal Discount Computers PC exceeds that of systems built by Large Corporate
Builders.
c. In-home delivery and set-up is available at time of purchase.
d. Trade-in Value: You may trade-in your older Coastal Discount Computers PC on a new one in our store. (Value will
depend on system age, completeness, current resale value and need at the time of trade).
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